Processing and Shipping on orders can take up to 9 business days. Shipping prices are determined by the weight of each item. Tracking numbers will be sent to the email address provided at checkout.
This shipping time frame does not apply to unforeseen circumstances which may include but are not limited to natural disasters, pandemics, peak holiday seasons, or high order volumes.
Please double check to make sure you have entered the correct shipping address at checkout. If there is an error please contact us immediately. Once you have received your shipping confirmation and tracking number we cannot accept any changes.
In the event that a package is returned to us we may contact you to see how you would like to proceed, you have the options to change the shipping address & repay the shipping fee, or receive a refund without the shipping fee.
Please note that all pre ordered items will be delayed. Orders will be shipped out as soon as they are in stock!
Please note all products are handmade and made to order. Also being that this is skincare products we do not offer returns & exchanges.
Please contact us on the contacts page with any questions or concerns.